Category Archives: Education

Announcing the creation of “HR Helping Hands”: An All Volunteer HR Professionals Mentor Network

Every American can and should be a part of the solution to the historic housing and economic crisis our country and people are currently grappling with. This is my strong personal view as well as a key founding principle behind my real estate company HausAngeles, and is a view that is shared by most everyone around me both at work and at home. The truth is that until America is back on its feet and stronger economically, there will be millions of Americans (possibly up to 5 or 10% of our population) who need different types of help….but this number will be far smaller than the number of Americans (likely 90 to 95% of our population) who are in a position to help…in some way, big or small, monetary or non-monetary. So if we can help connect those with the ability and willingness to help with those that need this help….we can accelerate the path to economic recovery in a manner that isn’t dependent on the government “bailing everyone out”.

It is with this spirit that I have founded “Human Resources (HR) Helping Hands”: an all volunteer, free network of professionals with HR experience who want to donate their time and talents to help fellow Americans (e.g., those that have lost a job recently) in need of advice and support with respect to their job and career transitions.

As a former Chief People Officer for a 10,000+ employee organization, I have worked with many Human Resources professionals and know that “HR people” are helpers and empathizers by nature. Many HR professionals really want to help those impacted by this crisis, particularly given the large number of people experiencing job loss right now, but don’t have an easy way to get connected with these individuals in need. Enabling this “connection” is what HR Helping Hands is all about.

In the few days since I made the decision to create this network, I am already inspired by the enthusiasm and response from my HR colleagues and friends. Susan Cline, my former (fabulous) assistant at Indymac Bank, has agreed to be the “administrator” of this network…purely in her “free time” (i.e., during the evenings after she comes home from work). Key current and former Indymac HR leaders – Annissa Deshpande, Jennifer Pikoos and Marie Therese Wynne – have also joined the network, as well as agreed to be part of the core team that helps to build and manage this network (again, all in their personal time).

The network is “live” so if you are an HR professional (or know one) who would like to join and help, please email Susan at susanmc50@gmail.com. Alternatively, if you have a friend or acquaintance who could use an HR mentor…connect them with Susan to help them get an HR professional mentor assigned.

In order to keep the process simple (since this is an all-volunteer initiative), we are asking the HR professionals for the following minimum support for each mentee: an email or phone resume consultation/feedback session, and a 30m or more job and career advice session. Mentors can decide to do more and mentee’s can ask for more help…but we will leave this up to them to discuss and resolve.

I will keep you blog updated as this initiative progresses….and hope you will share this with anyone you think might be either a potential mentor or mentee. ray

A suggestion for addressing the root-cause of this financial crisis….from a (humble) Banker who has experienced it firsthand

One of the fundamental reforms that is nowhere to be seen on the horizon…that I believe is absolutely critical to addressing one of the key root causes of the current crisis of confidence in the global financial markets is the lack of any significant education on the topic of personal finances and money management in middle/high school and college curriculums worldwide, including in the US.

So here’s my idea Mr. Paulson and (hopefully future) President Obama: add a mandatory requirement that every middle school, high school, and college student in America get a basic education in how to think about personal finances (budgeting, money management, borrowing, net worth, financial ethics etc.). The long term benefits of such an addition to educational standards in the US and other countries would be invaluable.

I am regularly amazed by how little formal or informal education any of us receive (unless we have very diligent and focused parents with good personal financial habits…a rarity) on the topic of money. Yet, understanding money and making/managing it (in whatever quantities “work” for each individual) is critical for the achievement of personal success and happiness.

Fighting and debating the wrong “war”

I find myself quite uncomfortable with the near consensus I see in America today (as reflected in the media and recent policy coming out of the House and Senate) on the belief that “the war” on terror is going poorly, and the answer to this problem is for America and the world to pull out and leave the Middle East to solve it’s own civil and societal issues.

My two main contentions/concerns are as follows:

1. I feel everyone is missing the forest (the real war), as they are focused on the trees (Iraq, and sometimes Afghanistan). The war, and I do believe, we are in the midst of “the third world war” is much broader than just the conflicts in these 2 countries….and I fear “pulling out” of Iraq, may reflect a broader pull back on any sustained attack or defence against the root cause of the war….which I believe is largely, if not fully, unaddressed today (more than 5 years after 9/11).

2. The real war we have is not a physical war at all. It is a virtual or mental war….a war of beliefs and values (largely Islamic beliefs and values on key issues, but broadly religious fundamentalism and the violation of basic human rights using religious beliefs/edicts as a justification).

This real war is the ultimate untraditional war. Yet, the world has largely responded to it with traditional tactics….i.e., physical attack and defence. Hundreds of billions of dollars have been spent already, on physical conflicts in both Afghanistan and Iraq. Imagine what this money could achieve if appropriately redirected into fighting the real war….the war of beliefs.

I think it’s time to take a step back, somehow firmly but fairly extricate ourselves out of Iraq over time (I know this in itself is a huge issue, but I’ll leave my thoughts on Iraq specifically for a separate discussion. I will say I think it’s key despite all the past mistakes….to leave Iraq a much better and more peaceful place than it was and is), redefine and understand the real war against terror, and get cracking using more “untraditional” means such as economic policy, incentives, education, TV and the internet, opportunity and basic common sense and logic….to help the muslim world adopt a more moderate version of their religion (as has happened with other religions, including Christianity over the past few hundred years).

It won’t be easy for people to ignore the actual words from the Quran that are used by some to justify killing, discrimination against women, and other inhumane and backward practises….but this is religion….and muslims must adopt moderating changes themselves after debate and discussion….if they are to retain their pride….which is paramount when you are talking about religion and culture.

How the middle east will be liberated

Ultimately, I believe true ‘liberation’ and ‘freedom’ for the oppressed in the middle east (those that are denied opportunity and freedom….particularly youth, women and children) will have to be achieved by the people in the middle east for themselves.

Perhaps I am biased, being Indian (given our history of achieving freedom from the British through struggle). This freedom will be achieved on the ground over time with education, knowledge and a taste for how it feels to be able to determine one’s own future. Check out this great article from last week’s Wall Street Journal. To me, the media is the most important tool in helping bring information to people….so their own minds and hearts are changed. We should be spending billions on this….not mere millions. Look what TV, knowledge/information and opportunity have done for post-liberation India!!
Lastly, to clarify, I am talking about true internal change….not just a change in the broad, high level framework of government (which the US has facilitated in places like Iraq). The high level framework too is important…but not nearly enough in an of itself.Liberty TV

By KENNETH Y. TOMLINSON
May 6, 2006; Page A8

In recent weeks, we’ve heard a great deal in Washington about how we ought to be broadcasting to Iran. But it might be instructive to examine what U.S. international broadcasting is already doing.

Very recently, on a Persian-language satellite television broadcast from the United States, the people of Iran learned that Iran’s oldest and largest student organization, Tahkim Vahdat, urged the government to suspend uranium enrichment and to cooperate with the international community by restricting nuclear development to peaceful uses. The group called the government’s behavior “irrational and confrontational.” Needless to say none of this appeared in Iran’s government-controlled media; few rulers on earth exercise the degree of censorship enforced by the Iranian government.

Another program featured the story of Hossein Derakhshan, once jailed in Iran for starting an Internet blog. Upon his release, he managed to get to Canada where he now runs the most popular blog — in Iran.

Or consider this exchange that occurred on our nightly Persian-language news and current affairs program on the Voice of America.

Moderator, Ms. Setareh Derakshesh: “Our guests today are Mr. Bijan Kian, a businessman associated with the American Council on Foreign Relations, and Dr. Abbas Maleki of Sharif University in Tehran, who is currently a Harvard Research Fellow in the United States. Dr. Maleki, how do you see the possibility of direct negotiations between Washington and Tehran on Iran’s nuclear policies?”

Dr. Maleki: “From the beginning, direct talks have been part of Iran’s agenda. From Iran’s point of view, the nuclear issue is not a real problem. This is part of the overall process of development which is going on in all parts of our society, like nanotechnology, biotechnology, IT and so on . . .”

Mr. Kian: “It is amazing to hear about such claims as progress in nanotechnology in a country where there is widespread unemployment, poverty, drug addiction, prostitution, so many women’s issues and, finally, political repression and coercion. The real dispute is not between our two countries. It is between the Iranian people and the government of the Islamic Republic . . .”

Dr. Maleki: “Well! Using polemic language and slogans talking about political coercion is very easy. Even in the U.S., that technologically speaking is the most advanced country in the world, you still have poverty everywhere, unemployment and so on. Tehran is so much cleaner than New York. You can go and check the trash-ridden streets of New York. Go and have a look at poor people there. . . . Just look at the war in Iraq and Afghanistan and now this atmosphere of war the U.S. government is creating about Iran . . .”

Ms. Derakshesh: “Dr. Maleki: The majority of the people in Iran live under the poverty line — and Iran’s prisons are filled with political prisoners . . .”

Dr. Maleki: “Excuse me! You are the moderator yet you are passing a wild judgment.”

Ms. Derakshesh: “This is not my personal opinion, sir . . .”

Dr. Maleki: “Whose facts are these, where did you get them — that there are political prisoners in Iran?”

Ms. Derakshesh: “These are facts reported by credible international human rights organizations.”

Mr. Kian: “Whenever we talk about what is really going on in Iran, what we say will be branded as slogans by supporters by the regime. I have to emphasize that the American government is not in favor of war with Iran. Just look at what has been said by President Bush and his secretary of state.”

* * *
In VOA and Radio Free Europe/Radio Liberty, the U.S. has a model illustrating how broadcasting news and information (i.e., the truth) can lead to the liberation of a people.

That certainly occurred in the former Soviet Union and Eastern Europe. Recognizing that fact, the U.S. Broadcasting Board of Governors moved to increase television and radio to Iran long before the current crisis in that country. In early 2003 we launched Farda, a round-the-clock, youth-oriented radio service to Iran. A few months later we began broadcasting daily Persian news and current affairs satellite television.

The television launch may have been modest — $1.9 million for 30 minutes daily with repeats. But we have come to recognize that satellite television is to the future what shortwave radio was to the past.

That daily program today is an hour (with repeats), and by September, thanks to better than $9 million from the Bush administration and Congress, we will be broadcasting four original television hours — with news, debates and call-in shows — daily. Funds in a supplemental now before Congress could increase these broadcasts even more — and strengthen our coverage.

Small satellite dishes are proliferating in Iran and there are strong indications that VOA’s nightly programming is becoming a staple for large numbers of Iranians. Telephone polling (which tends to undercount audiences living under repressive regimes) show that better than one-in-five adult television viewers say they regularly watch VOA’s satellite television programs.

As was the case with RFE/RL and VOA in the Cold War, it is important that our broadcasts are provocative — and credible. Intense journalistic supervision is critical to achieving this goal. Truth does not lie half way between the views of Washington and Tehran. But talk and debate programs give Iranians a taste of freedom — and enlightenment.

Ultimately, the future of Iran rests with the people of Iran. Just as in the Cold War when the people ultimately prevailed over their oppressors, it will be the people of Iran who will deliver their country from the tyrants who rule them now. To paraphrase Winston Churchill, we can give them the tools — information the mullahs don’t want them to hear and debate challenging the lies of mullah-sympathizers — and the people of Iran can finish the job.

Mr. Tomlinson is chairman of the Broadcasting Board of Governors, which oversees U.S. international broadcasting.

Knowledge Creation

I just received my latest edition of the McKinsey Quarterly, a pretty interesting business journal mailed regularly to me by my former employer. I get about 6 a year, which I loyally place on a bookshelf at home for future knowledge seeking moments. But this one caught my attention: Fulfilling India’s Promise.

The various articles analyze (and offer a ton of facts about) many business/economic aspects of India: the view of foreign and indian executives, the indian consumer, marketing to the masses, when to make india a manufacturing base, india’s offshoring future, reforming india’s financial system, securing india’s energy needs, an interview with manmohan singh (the prime minister) on india’s economic agenda. the recommendations in the aggregate could transform the economy i.e., the lives of the population!

The sheer power of the knowledge creation I was witnessing amazed me. Echoing Gotham’s recent optimistic post, although problems do sometimes seem to abound, there are some things that are amazing about what’s going on in this new, developing, evolving world of ours!

Actions are all that matter

Almost everything I, and we, do at work or in life revolves around people and our relationships with them. I am fascinated by what makes relationships meaningful and what makes some people more successful than others in life. I have come to the conclusion that separating people’s actions from their words is the key to answering some of these questions. In fact, I believe actions are all that matter!

Having said that, I’ll caveat my statement by acknowledging the importance of communication, and education in our lives and for society. But at the end of the day, I’ve found that the only way to ‘cut through the crap’ and get to the heart of what’s right and valuable is to look at actions not words.

How many of you know people who claim to be bleeding heart liberals and who are vehemently anti-globalization? I know a few, who immigrated to America and stay here. How many of these folks have moved back to India (if that’s their home country) and stopped working their high paying corporate jobs? None.

How many people do you know who go to the temple everyday and discuss the importance of religion in their lives and decision making? I know a few. Many of these folks drive lavish cars and have a lot of money but would pass by a hungry homeless person without offering them a bite to eat. Also, most don’t engage in any significant charitable activity.

How many people do you know who are against allowing legal rights for same sex couples in multi-year relationships (as they believe this is anti-family) but are divorced or engaged in extra marital affairs themselves? I know many…and know there are even more I don’t know..most of whom voted for Mr Bush.

Information and Opportunity

I’m falling in love with blogging. I’ve never kept a personal diary, but always wanted to. The opportunity to share my thoughts (even if the line of thinking isn’t always ‘complete’ i.e., there’s no clean resolution at the end of each thought) and have others comment, provide feedback, and tell me theirs is invaluable. I can’t help but believe that over time, in aggregate, I will find more answers than I would have on my own. Certainly, I have already found a different kind of community.

So back to the theme of this one. I see information and opportunity as two of the key (if not the key) drivers of a lot of what I observe around me.

First, information: control of information is critical in most Indian families – information is power, and those in power limit access to information for those they want to keep less powerful than themselves. This could be husbands keeping wives less informed than themselves (a common occurance), the arab rich keeping information out of the hands of the common arab, the chinese government controlling information access to the common chinese…the list goes on. What we’re seeing globally is the loss of control over information. The media are key to this loss of control..the internet, print media, satellites, globalization etc. This is just the tip of the iceberg. I’m waiting to see what happens as the billions of Indians, Chinese, Africans and Latin Americans who do not have open access to information get it more and more over the coming decades.

Second, opportunity: I think the root cause of a lot of the ‘violence’ we see in the world is lack of opportunity. And I specifically mean economic opportunity – the opportunity to rid yourself of hunger, thirst, disease and other basic human needs. A person without opportunity has no hope. This is where faith steps in. Because religions brings back some form of hope (the hope of salvation, nirvana, etc). Lack of opportunity combined with lack of information leads to billions of people following the words of those who control them. Typically, this is religious and political leaders who promise some form of ‘light at the end of the tunnel’ if those listening do what they are told.

So how do we spread opportunity to those that don’t have it? And what role can an individual play in this?

Opportunity, to me, is the key to America’s dominant global position right now. I came here for it. So did almost everyone I know who wan’t born here.

I will be writing more on this topic over time as I think a lot of the public policy and foreign policy ‘answers’ lie in laws/policies/rules that in some way impact opportunity for the common man.

The missing link in education

Education as a topic is of immense interest to me. I have seen what it has done for India i.e., created an educated populace that was primed for the opening of the capitalist pump in 1991, and positioned to harness economic opportunity to create immense economic growth and social value for India and Indians (e.g., great accumulation of wealth in American Indians, increased living standards, more jobs, hopefully an eventual reduction in poverty).

But as I go about my day to day life and interact with people both at work and socially, I can’t help but protest at the missing link in education worldwide: the lack of education on personal financial management and communication skills.

I feel the average individual I meet is relatively unequipped in both these skill sets which I believe have a disproportionate correlation with personal financial and professional success. Shouldn’t we be lobbying hard to get these courses included in both at the high school and college level?

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